Sunday, January 1, 2012

Perfect customer service from basement waterproofing contractors in Cuyahoga Falls, Ohio

Pioneer Basement Solutions has earned Perfect Customer Service records for 33 years straight in Cuyahoga Falls.  Not only a Better Business Bureau rating of A+ but Pioneer Basement Solutions has never had one complaint filed in the history of the company.  No other basement waterproofing contractor has the same record.

Pioneer Basement Solutions has also been awarded the coveted Super Service Award from Angie’s List several years in a row.

Pioneer is a full service basement waterproofing contractor offering all types of basement waterproofing systems from interior basement waterproofing, full exterior basement waterproofing and combination basement waterproofing systems customized to fit each specific scenario.

No sales gimmicks and no sales pressure are at the top of the list of why people choose Pioneer to waterproof their basement.  Pioneer takes a no-nonsense straight forward approach and treats each prospective customer the same as they would friends and family.  Fair pricing with no games such as phony last minute or one time only discounts are what you get from Pioneer, unlike the other basement waterproofing contractors in Cuyahoga Falls and surrounding areas.

Call us today at 330-773-0109 or 1-877-321-4889 for a free estimate.

Saturday, December 10, 2011

Basement Waterproofing In Winter?

People often ask if basement waterproofing can be done in the winter and it depends on the basement systems being used.  Exterior basement waterproofing is where the perimeter of the home is excavated to the bottom of the footer most always with an excavation machine.  This type of work is messy and definitely fair weather work; however, exterior basement waterproofing can be performed during winter months as long as the weather is fairly dry.  In fact dry and cold is better than warm and wet.

Other basement systems designed to waterproof basements from the interior are performed year round with very little to no exceptions.  Interior basement waterproofing involves removing a small area of the perimeter of the floor to allow access to the footer from inside the foundation.  Interior footer drains are then installed to collect and direct ground water to a pump system that keeps the foundation dry.

Other basement systems are some sort of combination of interior basement waterproofing and exterior basement waterproofing methods that are usually performed all year round.  In fact winter months can be an ideal time to get your basement waterproof project completed based on availability of basement waterproofing contractors and dry weather conditions.  This will also prepare your foundation to stay dry during wet spring rains.

To learn more about different basement systems and what basement waterproofing system is best for your foundation, call today at 1-877-321-4889.

Tuesday, September 20, 2011

Popular sales gimmick to watch out for

Let me start by stating the obvious.  You cannot run a successful business of any kind without knowing what it takes to deliver the desired result to the customer. Basement waterproofing companies know almost if not exactly how long it will take to perform the work and solve the basement water leaks.  Any company that does the same thing over and over for a long period knows just about if not exactly what it will take to get the work done. 

I often find myself looking at basement water leaks and talking to homeowners who seem very leery of me due to the treatment they have had from other basement waterproofing companies .  There are some pushy sales people out there trained by the basement waterproofing contractors to "close the sale" on the first appointment, pulling out all the stops to get a commitment.  I will touch on the most popular one here so you can be on the look out.

So what is my point, right?  Here it is…the "stand by" or "flex" or "on call" sales tactic is used after trying other "closing techniques" and is usually introduced by "I just thought of something that could save you a lot of money"...but you have to decide right now. The premise is that the basement waterproofing contractor cannot predict how long a project will take to complete.  So this creates "gaps in the schedule" and if you are willing to be on call on a 24 hour notice to fill the gap it really helps our production flow...blah blah blah.  This sounds very convincing coming from a sales pro (who probably told you when he got there he is not a salesman but they are so busy he had to come out of the office or where ever and help cover the appointment) who has practiced it over and over and has a logical explanation of how it works.

It is a gimmick.  You should never be persuaded by a basement waterproofing company to sign right away.  Take time to explore your options of different basement systems from different basement waterproofing contractors and check out their references.

For a no pressure free consultation, call us at 1-877-321-4889 or complete the email request here.

Monday, August 29, 2011

Foundation repair for your bowed basement walls

If you have bowed basement walls you and are looking for  foundation repair you are likely considering one or two of the following options for your  foundation fix: wall anchors or carbon fiber foundation reinforcement.

The older technique of installing a wall anchor involves a large bolt that goes through your foundation mounted to a plate inside and a fixed point outside in the soil.  This works like a giant clamp holding the bowed basement walls to the dirt outside.  You will not be able to finish your basement with this type of foundation repair because it will need routine maintenance to keep the bolts / wall anchors tight due to expanding and contracting soils.  Another downside is the clamps only hold the areas where the plates are installed in the wall, an area about 1 x 2 feet ever six feet apart.  This technique if used to try to straighten the walls will create a wavy effect due to the fact the point being moved is just behind the wall anchor plate.

The most current technology in foundation repair is the carbon fiber meshed with kevlar strap system.  With this system the engineered straps are embedded into the face of the foundation with an epoxy from the floor to the top of the foundation wall.  Once cured, these straps do not stretch or tear and they create a web effect on the  bowed basement walls to lock them in place permanently. 

The best way to straighten bowed basement walls is full excavation to remove all pressure from the wall.  The wall will then need to be stabilized since it has fractures (thus the bowed basement walls) to ensure the walls to not simply return to their bowed state or worse.  Using the carbon fiber and Kevlar mesh straps in this scenario is best case since they allow for no movement.

For more information or guidance in selecting the best foundation repair for your bowed basement walls in the Northeast Ohio area such as Akron, Canton, Medina, Kent, Cuyahoga Falls etc… Call Pioneer Basement Solutions at 1-877-321-4889.

Saturday, July 9, 2011

Basement Waterproofing Akron, OH and surrounding areas

If you just searched basement waterproofing Akron looking for a basement waterproofing contractor, call Pioneer Basement Waterproofing, an award winning basement waterproofing company that has been serving Akron Ohio since 1979. Our perfect customer service record with no complaints ever in 32 years ranks us the #1 basement waterproofing company in Akron, Canton, Kent, Medina and surrounding areas.

Offering all basement waterproofing systems, our approach is to first perform an inspection of the foundation and identify the root causes of the issues before recommending a solution. We do not sell a one size fits all basement systems solution to everyone we meet. Each basement problem is potentially unique and requires professional evaluation.

A leaky basement, or even mold and mildew in your basement can cause damage to your stored items, utilities and the foundation that could lead to thousands of dollars in loss.

Call Pioneer Basement Waterproofing Company to learn more about your basement waterproofing options in Akron Ohio and surrounding areas, serving Northeast Ohio including Akron, Canton, Kent, Medina and surrounding areas.

Saturday, July 9, 2011

What causes basement mold growth

Many people ask me what causes basement mold growth and how do they get rid of it. Most feel it is due to a leaky basement but many times it is not. There are many factors that can contribute to basement mold growth.

High humidity is natural in basement spaces. Basements are the lowest point in the home and humidity in the air is heavy. This heavy humidity will naturally settle into the basement space. With no ventilation the humidity creates an ideal environment for the mold to grow on things that are fibrous in nature. Boxes, painted walls, wood and other stored items will be great food for the mold to grow.

If you have water held in your basement walls this may contribute to the mold growth as well. This would not usually happen with unpainted walls however. Mold needs something fibrous to grow into, and that is usually the paint on the walls. Mold due to water in basement walls is obviously more serious than mold due to high humidity levels.
A ventilation system to eliminate the conditions allowing the mold to grow in the basement like a Humidex unit may be all you need. More serious conditions may be solved with either interior basement waterproofing or exterior basement waterproofing. You should have a professional basement waterproofing contractor evaluate your foundation and recommend the basement solutions that fit your specific needs.

For more information or a no pressure consultation call 1-877-321-4889

Friday, May 6, 2011

Good basement waterproofing contractors offer straight talk and free advice

Basement waterproofing contractors range from very small “one man shows” to large corporations and it can be tough to sift through the good, the bad and the ugly. One criterion to look for is a basement waterproofing contractor who is not trying to control the visit by giving you his one size fits all presentations.
Not all basements have the same construction, condition or issues and certainly common sense would be that not all would need the same repair. Many basement systems type companies out there (companies that sell the same basement systems to all prospective customers) are designed to walk you through a sales pitch that is very logical, convincing and strategically designed to move your decision to what they are selling. You will spot them simply by trying to get them off of their path. If they constantly say “I’ll get to that in a minute, first…”
And basement waterproofing companies with the highest integrity have nothing to hide so they are happy to answer all your questions on your terms, your schedule. I haven’t visited a basement where there wasn’t some tip I could freely offer the homeowner that could help them save money and or their foundation in some way. Even as simple as pointing out that their idea of adding more dirt around the foundation could actually add to the problem they were having.
Business is changing these days, for the better. You can find straight talk, free advice and basement waterproofing companies with integrity if you take the time to compare and interview well.