Cracked wall window

Foundation Repair Contractors – How to Choose Wisely

Foundation Repair Contractors – How to Choose Wisely

When it comes to foundation issues, there are usually telltale signs when there is a problem.  For example, you may notice cracks in the basements walls or floor, settling or sinking, or a bowed wall.  When you begin researching foundation repair contractors, the choices may seem overwhelming.  There is certainly no shortage of options when it comes to available contractors.  Just a quick online search may reveal a dozen or more companies who advertise foundation repair services.  At the same time, when it comes to something as important as the foundation of your home, it is imperative to choose carefully.  This article is designed to help you know what to look for with regard to foundation repair contractors.

Foundation repair contractors

What to Look For

How long has the company been in business?  Just because a company claims to have many years of “experience” does not mean they have actually been in business that long.

What is the company’s reputation?  There are many online resources such as Angie’s List, the Better Business Bureau, and even social media outlets to search for reviews on the company.

Is the company insured?  Any reputable company should be able to easily and quickly provide proof of this information.

Do they offer multiple repair options?  Be leery of contractors that offer the same “one size fits all” solution to every customer, regardless of what the problem is.  For more information on various repair options, click here.

Is a permit required?  An honest company will make the effort to comply with local building codes and standards.

Does the company have references?  References should be readily supplied with contact information for each customer.

Do they offer a warranty?  Any foundation repair work should be backed by a warranty.  Furthermore, the terms of the warranty should be clear and easy to understand.

Who will be on the job site?  Will there be a foreman or supervisor on site?  Are the workers employees of the company or temporary labor and/or subcontractors?

Basement wall cracking

Why it is Important

Although it may be tempting to go with the cheapest proposal, or even try a DIY option, this is not the best course of action.  In fact, this could end up costing you more in the long run.  If you make it your goal to find a contractor that will get the job done right the first time, you can have peace of mind in knowing that your foundation will be strong and structurally sound for years to come.

Pioneer Basement Solutions has been in business since 1979.  We offer various options for foundation repair, stabilization, and replacement, as well as basement waterproofing.  Visit our About to learn more.

foundation settlement repair

Things to Consider with a Basement Waterproofing Warranty

Things to Consider with a Basement Waterproofing Warranty

Before hiring a contractor, an important factor to consider is the basement waterproofing warranty that you will receive when the work is completed.  No doubt, waterproofing is an investment.  You want to make sure that your basement waterproofing system continues to work for years to come.  Most companies do offer some type of a warranty.  Of course though, not all warranties are created equally.  So what should you consider before making a decision?

Questions to Ask

How long has the company been in business?  If a company offers a lifetime warranty, but has only been in business for five years, are they really going to be able to honor that warranty down the road if a problem arises?  Many contractors come and go over the years.  A warranty is only as good as the company that offers it.  It is best to choose a company with a good reputation and many years in business.

Is there an annual fee?  Some companies require a yearly inspection of the system in order to maintain the validity of a warranty.  This inspection usually also comes with an annual fee.  If the fee is not paid and the inspection is not performed, this may void the warranty.

Is the warranty transferable?  Even if you aren’t planning to sell your home right now, you may decide to in the future.  Make sure you find out whether or not the warranty is transferable to a new owner.  This may be an appealing selling point to potential buyers and add value to your home.

What does the fine print say?  A basement waterproofing warranty agreement should be clear and comprehensive and the terms should be relatively easy to understand.  If the agreement is overly vague, this gives the contractor wiggle room to refuse services at a later date.

How to Choose Wisely

Along with asking the above questions, research the contractor through various resources such as the Better Business Bureau, Angie’s List, and Home Advisor.  Also explore social media outlets as well as customer reviews.  Don’t be fooled by companies that pressure you into a sale, claiming to have the “best” warranty in the industry.  A company’s reputation often speaks for itself.  Making grand claims and using high pressure to obtain sales are tactics that are not needed by an honest company.

At Pioneer Basement Solutions, we are happy to answer any questions that you may have about our basement waterproofing warranty.  We want our customers to clearly understand what they are getting into when they enter into a contract with us.  Pioneer has been in business since 1979 and we plan to be here for many years to come.  Learn more about us on our About page or click here to contact us.

Basement Waterproofing Warranty Honest Integrity

foundation repair methods review

Foundation Repair Methods Review

Foundation Repair Methods Review

If you have noticed a wall in your basement bowing in, basement wall cracks, or a shifting foundation, you are probably starting your foundation repair methods review. There are various reasons why a foundation may begin to settle or crack.  Poor soil conditions, improper maintenance, and/or poor footing may all be factors.   Consider the following information.

Foundation Reinforcement

If you have a basement wall that is bowing in with open horizontal cracks, you may be able to stabilize it from further movement or even straighten it back into its original position.  Carbon fiber mesh straps can be utilized for this purpose.  Fortress Stabilization has developed a system made of both carbon fiber and kevlar meshed together giving them the ultimate in tensile and shear strength. These straps are smooth to the wall and paintable making them barely noticeable. Once installed, your wall becomes stronger than it was originally and will have a lifetime structural guarantee.

Furthermore, excavation may also be required to remove the weight from the wall before the straps are applied.  This removes the pressure from the soil on the outside of the house so that the wall can be straightened back into position.

Foundation Repair methods review for Bowing Wall

Bowing Basement Wall

Structural Piering

If the foundation is sinking and settling due to poor soil conditions, structural piers may be the best option.  The Stabil-Loc Foundation Pier System is installed directly under the concrete or mason wall that needs to be lifted or stabilized. Piers are driven deep within the earth into bedrock or stable, load-bearing strata which is verifiable with load-testing. As the home is lifted, a mechanism allows the part of the piering system under the footer to be rotated.  This prevents the footer from breaking, which is a feature not found anywhere else. Installation can be done quickly, with minimal excavation required. This system is designed to restabilize the sinking structure by shifting the weight of the home off of the foundation and onto the piers.  This redirects the load to more reliable earth layers underground.

Foundation repair options piers

Structural Piers

Foundation Replacement

If severe mortar rot is occurring or if the blocks are shifting, completely replacing the foundation may be the best solution.  A single foundation wall can be replaced if it is the only area that is affected, or the entire foundation can be removed and rebuilt.  There are many factors to take into consideration when deciding whether or not to replace a foundation wall.

How to Choose the Best Foundation Repair Option

So after this basic foundation repair methods review, are you starting to get an idea which of these methods would be best for your foundation issues?  Just as important as the method is the foundation repair contractor. How do you know which contractor to choose?  Keep in mind that there are various kinds of foundation issues, therefore, a company must be able to offer various solutions.  A single solution will not work for every foundation problem.  Make sure your foundation repair contractor can offer a specific solution to fit your unique problem.

We perform each of the above mentioned foundation repair options all over northeast Ohio, including the following areas:

Stark County, including Canton, Massillon, North Canton, Alliance, and Louisville.

Summit County, including Akron, Stow, Cuyahoga Falls, Hudson, and Barberton.

Portage County, including Kent, Ravenna, Rootstown, Streetsboro, and Atwater.

Wayne County, including Wooster, Orrville, and Dalton.

Carroll County, including Carrollton, Minerva, Delroy, and Malvern.

Tuscarawas County, including New Philadelphia, Dover, and Sugar Creek.

For a complete list of our service area click here.

Pioneer Basement Solutions has Certified Structural Evaluators on staff.  We also work closely with various local structural engineers.  Contact us for an evaluation of your basement and a professional foundation repair methods review.

Basement Finishing – Why You Should Waterproof Your Basement First!

Basement Finishing – Why You Should Waterproof Your Basement First!

Basement finishing is a great way to utilize all that extra space in your basement.  Many homeowners are able to add extra storage, office space, an entertainment area, or even extra bedrooms to their basement.  Basement finishing is also a great way to add extra square footage to your home, which can add a lot of value if you plan to ever sell your home.  Before you jump into a basement finishing project though, you may want to consider waterproofing first.

A basement finishing project can become quite costly.  Building materials, fixtures, as well as furniture can add up very quickly.  In many situations that involve basement flooding, homeowners insurance doesn’t always cover the damage.  The best way to protect your investment is to ensure that water cannot get into your basement before you begin a finishing project.  Doing so can save you thousands of dollars in the long run.

What if, however, your basement has already been “waterproofed”?  Some methods of waterproofing may not protect against water intrusion.

Not All Waterproofing Methods Are Created Equal

Your home may have been waterproofed around the exterior at the time that it was constructed.  This method is definitely better than nothing and should protect against surface water, but it may not prevent water from coming in through the seams around the bottom of the basement wall or through a crack in the floor.  Even though an exterior waterproofing system may have been installed, there is no guarantee against water intrusion.  Failure can occur for many reasons.  Issues such as the age of the system, the type of materials used during the time of construction versus now, and/or improper installation, can cause basement water issues.

What about “patented” waterproofing methods that involve installing a plastic channel on top of the basement floor or footer which diverts water to a nearby drain?  The problem with this method is that there is no pitch to a floor or footer.   Water cannot flow without proper pitch.  This causes stagnant water to sit in the channel.  Additionally, this method may use a sealant that prevents water from leaching out, which can and will break down over time.

waterproof basement before basement finishing

Not all “systems” work as well as others

Various “paint on” sealing methods will not prevent water from coming in through a crack, a hole, or a direct opening that may arise on the outside of the home.

Waterproofing That Works

Protect your investment and ensure that you will be able to enjoy your finished basement for years to come.  Choose a method of waterproofing that you won’t have to worry about.  Pioneer Basement Solutions uses a common sense approach to creating a waterproof basement.  Read more about various waterproofing options by clicking here.

Contact Pioneer for an evaluation before beginning your basement finishing project.

exterior basement waterproofing or interior basement waterproofing?

Wet Basement? What is the Cause and Best Solution?

Wet Basement? What is the Cause and Best Solution?

Ever wonder what causes a wet basement or what the best solution is? Having a wet basement and trying to figure out the best solution can be quite stressful to a homeowner.  First of all, lets discuss what causes a wet basement.  To put it simply, there are two sources of basement seepage; ground water and surface water.  How can you tell the difference between the two?

Some basements may have wet walls, which includes moisture on more than just the bottom row of block.  This is an indication of water getting into the foundation from surface water activity.  The best way to dry out the basement in this case is to restore the waterproofing seal on the outside of the basement walls by installing an exterior basement waterproofing system.

fixing a wet basement

Exterior Basement Waterproofing

On the other hand, if your basement walls are dry but there is seepage where the floor and wall meet, it is most likely a ground water problem under the foundation.  You may notice heaved floor cracks or discoloration in the cement.  When ground water builds up under a basement floor, the best way to fix a wet basement in this case is with interior sub floor footer drains.  This allows diversion of the water before it builds up to floor level.

Fixing a wet basement

Interior Basement Waterproofing

How Can You Find the Right Contractor?

Look for a basement waterproofing contractor that offers all methods of basement waterproofing.  Beware of companies that tell you that there is only one way to fix a wet basement.  They may claim to be a full service waterproofing company, yet they only offer their “patented system” and tell you that this is the best and only option.  Many of these companies claim to be full service.  They train their sales force to review the options they don’t actually install in a way that would cause you to say you do not want them, such as exaggerating the cost or minimizing the benefits.

There is no “one size fits all” solution that works for everyone.  Each type of basement waterproofing system works differently so it is important to know what the cause of your issue is.

Call Pioneer Basement Solutions for a zero-obligation quote and basement evaluation.  We can offer a no-nonsense solution to fix your wet basement.  We do not use pushy sales techniques nor try to use scare tactics in order to intimidate homeowners.  Contact us today and learn more about fixing your wet basement permanently and correctly!

Mold in the Basement – A Common Concern

Mold in the Basement

Many homeowners are concerned with a common yet worrisome occurrence; mold in the basement.  The following quote from the Centers for Disease Control and Prevention (CDC) explains how mold may enter the home:
“Mold spores occur in the indoor and outdoor environments. Spores may enter your house from the outside through open doorways, windows, and heating, ventilation, and air conditioning systems with outdoor air intakes. Spores in the air outside also attach themselves to people and animals, making clothing, shoes, bags, and pets convenient vehicles for carrying mold indoors.

When spores drop on places where there is excessive moisture, such as where leakage may have occurred in roofs, pipes, walls, plant pots, or where there has been flooding, they will grow. Many building materials provide suitable nutrients that encourage mold to grow.”

mold in the basement

Basements are particularly susceptible to mold growth due to excess moisture.  The growth does not have to become widespread to be a threat to your health.  If your basement has a problem with water intrusion, it is quite possible that you may also have a problem with mold.

Many people use bleach in attempt to solve this issue.  While this can be useful on hard surfaces, such as glass, tile, and bathtubs, bleach can not completely kill live spores growing on porous surfaces like drywall, wood, and concrete.  There are various other remediation products on the market.  How can you sort through all of the products and information in order to make the right choice for your family?  A common sense approach can be taken to resolve this issue.

Evaluation by a Specialist

When dealing with such an issue, it is best to respect the potential health risks involved.  Have the problem area inspected by someone who is qualified in mold assessment.  They can perform an evaluation and then recommend the best solution.

Remove the Source of the Problem

Simply removing the mold will not completely solve your problem.  The cause of the problem must also be eliminated.  Even once spores are removed, recontamination can occur if there is still a source of moisture.  If you are dealing with excess moisture or water intrusion in your basement, contact Pioneer Basement Solutions.  We have trained mold assessment specialists that are also qualified to make an evaluation of any basement water issues.  We never use fear mongering in order to “scare” a homeowner into agreeing to a job.  We simply give our honest evaluation and a common sense solution.

Contact us today! to learn more about mold in the basement

basement wall repair

Basement Wall Repair

Basement Wall Repair

How do you know what the best basement wall repair is for your basement?  There are several types of foundation repair methods available and each is designed to solve a specific issue. There are basement walls that are tipping in at the top and basement walls that are bowing in along a horizontal crack.  Then there are foundations that are crumbling or have severe mortar rot.  Some basements have settling issues which result in vertical cracks in basement walls or stair step cracking in the walls.  And then there are basement walls that have a sheer break in them resulting in the wall sliding inwards along the break.

Interviewing foundation repair companies can add to the confusion because you may get differing proposals.  The reason this may happen is due the numerous foundation repair companies that hire and train salespeople to sell a specific product or method.  Foundation repair contractors that are part of a national chain or franchise will only propose (quote) the solutions they have contractual agreements to sell.  These contractors often present many solutions and go through a sales process to bring you to a conclusion that the one product they install is the one you need.  So look for locally owned and operated foundation repair contractors who can not only offer different solutions but also install any of them when you need basement wall repair.

bowing basement wall needing basement wall repair

Bowing basement walls

basement wall sheering

Basement wall shifting off base / sheering

basement wall collapse

Basement wall collapse

basement wall mortar rot

Basement wall with mortar rotting and block decaying

As a rule of thumb, basement walls that are bowing in can be reinforced to prevent further movement.  Note: up to 2″ of inward bowing or less is required, anything beyond that and your wall is no longer structurally sound and should be replaced. Some basement walls can be straightened, but only if there are open cracks that have never been filled in.  Continuing the thought of straightening bowing basement walls, to do it properly you must excavate the soil away on the outside first to relieve the pressure allowing the wall to go back to its best position.  Walls that have the cracks caulked or filled in will not straighten up.  The filler binds the joint and prevents the crack that opened from closing back up which is what straightening the wall is actually doing.

Back to reinforcing bowing basement walls.  Steel I beams as a basement wall repair method can be used.  Steel I beams are to be buried below the floor and cemented in at the bottom and properly attached to the wood structure above.  In this scenario the floor below and the wood structure above are actually holding the I beam in place.  Steel beams are straight so they only touch the wall where it is bowed out.  The gaps at top and bottom between the wall and beam should be filled in to prevent the wall from shifting behind the beam.  Downsides are steel beams are unsightly, can rust, and still can flex.  Also if the soil conditions outside push on the wall it can cause the beam to put pressure on the wood structure causing it to shift or twist.

The latest basement wall repair method for bowing basement walls is carbon fiber mesh “straps” which are embedded into the face of your foundation walls. And the latest of those are made by Fortress Stabilization who has developed a system made of both carbon fiber and Kevlar meshed together giving them the ultimate in tensile and shear strength. These straps are smooth to the wall and paintable making them barely noticeable.  Carbon fiber / Kevlar mesh straps are embedded into the face of the wall with a two part epoxy becoming part of the structure.  How this method works is that the straps are inflexible / do not stretch so they create tension on the wall preventing movement.  Soil pressure outside is diffused and the wall is permanently stabilized.

If your basement wall has a sheer, meaning a row of block has slid inward off of the row below it a half inch or more, it needs to be replaced.  Some basement walls with a sheer less than a half inch can be stabilized with steel beams to prevent further movement but for the most part this is an indication of severe drainage problems resulting in water build up at the bottom of the basement wall outside.  This build up results in the foundation and or mortar rotting out, becoming weak, and resulting in the shift.  Often times this results in dirt and/or mud coming into the basement through the broken areas.

Tipping basement walls are a result of them not being well attached to the structure above during construction.  This is a wall that is straight from bottom to top but leaning inward at the top.  This is different from bowing as you will not see a horizontal crack that is opened up.  Fixing tipping basement walls involves first removing the soil outside to relieve pressure.  Then a system of steel beams and screws / jacks are used to slowly push the wall back into its best possible position.  The steel beams can be left in place to hold the wall from further movement or other methods can be used to secure the structure above to the foundation to prevent movement.

Obviously if you have a collapsed basement wall, it would need full replacement, enough said.

Crumbling and rotting foundations occur due to the original waterproofing seal failing, allowing water into the basement wall.  In many cases if this is caught early enough the wall can be excavated, repaired, reinforced, waterproofed, and ultimately saved.  The cost of going through all of that may be getting very close to replacing the basement wall and some walls with rot and decay should simply be replaced.

Settling foundations are those that are sinking into poor soil conditions.  Signs of a sinking foundation include stair step cracks, vertical cracks, and issues in the living space above such as cracked walls, ceilings, and doors that do not close properly.  To stop a settling foundation it requires installing reinforcement below the foundation installed into solid substrate.  This method is often called underpinning or piering.  We favor the Stabil-Loc Foundation Piering System. Its patent pending load bearing design installs directly under the wall being lifted. Its unique interlocking high strength steel construction can support up to 300,000 lbs. There are no bolts, no brackets, no breaking the footing, and no off-set loads. This pier carries an Engineer Certified safety factor of more than 10 to 1.

Contact Pioneer today get-arrow to schedule a no pressure visit to evaluate your foundation and the basement wall repair methods available.



How To Compare Basement Waterproofers

How to compare basement waterproofers

If you are new to the experience you may be wondering how to compare basement waterproofers.  I often hear prospective customers tell me they have had three basement waterproofers visit and each one had a different opinion and recommendation.  And with the ease of internet marketing it is difficult to decipher things about contractors like the size and age of the business as well as reputation.  Any business can launch a new website and look experienced and professional in an instant.

National (and franchise based) vs. local basement waterproofers

National waterproofers and franchises are easy to spot.  They brag about how big the network is and if they go out of business the corporate office will still be there.  Actually, national businesses and businesses operating franchises are not immune to going out of business.  These basement waterproofers spend a lot of money on marketing.  TV ads, print ads, large fancy trade show and county fair booths, catalogs mailed out to the home prior to the appointment, and a very large marketing organization consisting of telemarketing associates and highly trained sales people. Sales people trained on a word for word step by step process to sell they “patented” product.  Oh, there is another clue.  Patented  systems mean everyone gets the same solution.

These companies are very good at convincing you they do it all.  But look closely at both hands and you will see the sales presentation is designed to point to one final conclusion…the patented system.  They never sell anything else to anybody.

Be careful to look at the credentials of the actual franchise and not the corporate statistics as well.  For example, there are franchise based basement waterproofers that had a franchisee go out of business with bad BBB complaints in our area within the last five years.  A new franchise owner has popped up, all new employees etc…  So in effect this is a brand new business with no experience.  But the image the brand holds is what the new guy is selling even though he has no track record.

Local basement waterproofers are also easy to spot because they often advertise “locally owned and operated since …”  Local contractors spend a fraction of the marketing dollars of national companies.  Look for how many employees the company has.  Small business owners in this business are trending towards temporary labor and day labor.  This can be risky for their customers.  If anyone gets injured or causes damage to the property and they are not insured it will be your responsibility to cover damages & costs.

Many local basement waterproofers offer one solution not unlike the big national and franchise operations.  There are those who only do exterior basement waterproofing and those who only do interior basement waterproofing.  Again, in these scenarios every customer gets the same solution whether that is the best fix for your specific basement problems or not. There are very few basement waterproofers who do it all.


It is not as easy as it used to be to do a quick glance at whether a company is listed with the Better Business Bureau and determine if they are solid or not.  Almost every basement waterproofer in our area has an A+ rating and I don’t think anyone has less than an A-.  That’s not because they are all great.  You have to look at the number of complaints listed on the contractor’s profile.  They can have over 30 complaints listed and have an A+ while others have zero complaints and an A+.  As long as the contractor responds to the constant barrage of complaints they get an A+.  In the meanwhile they have a pattern of very dissatisfied customers.  You can read the actual complaints and contractor responses on the BBB site to get a good feel for how they do business.

So look for zero complaints, and look at things like when the business was established.  If you hear from a contractor “25 years experience” it should be a red flag to look at the age of the business.  There could be five employees with five years experience each and the business is one year old in this scenario.  There is very good info on the BBB site, you just have to take a few minutes to dig into it.

Another very good resource is Angie’s List.  Angie’s List contains consumer driven information for their ratings.  You’ll see not everyone gets an A there!  Angie’s List sends homeowners a report card for each service performed by contractors on their list.  Things graded are price, punctuality, responsiveness, quality and professionalism.  These grades are then averaged for the contractors overall grade.  You can click through actual report cards and read customer feedback on each interaction.

Do a google search for complaints.

Look at their website for content…is there quality information on a variety of topics or a simple landing page with a phone number and the basics?  How about Facebook and Google + ?

Do they show picture of their actual work?

interior basement waterproofers

Interior Full Wall Basement Waterproofing System

Exterior basement waterproofiers

Neat and clean job site after full excavation!

Call Pioneer Basement Solutions for a free no obligation consultation (for homeowners only) today! get-arrow

Certainly there are other things to consider…hope these tips helped you compare basement waterproofers!


Angie's List Super Service Award

Basement Waterproofing Company Reviews, What To Look For

Basement Waterproofing Company Reviews, What To Look For

Searching for basement waterproofing company reviews may not result in a clear picture. So how do you know which basement waterproofing companies will be a good fit for your basement problems?  As in any business there are different models out there.  There is the sales and marketing organization that offers a product or service, usually “unique to only them”.  There is the one trick pony that touts “there is only one way to fix a problem”.  There is the cafeteria style offering many options to choose from.  Then of course there are variations in size and age: working out of the home to national franchise and newbie to decades old.

The sales and marketing organization basement waterproofing company usually trains a team of sales people (we’re skipping the marketing team that gets the sales person in your door for sake of this conversation) on just enough of a few things to be convincing when selling their unique system.  Funny thing is, every customer they meet is a perfect fit for their unique system.  So they sell that system to every customer regardless of the need.  And there is the agreement the company had to sign on a corporate level to sell that system…and only that system to every customer.  If you hear “franchise” or “national” you know you are dealing with this type of company.

The one trick pony basement waterproofing company is similar in nature to the sales and marketing organization in that they sell the same thing to every customer they meet.  After all, there is only one way to really fix the problem…right?  Why then do you get different opinions from each company?  Confusing to most people without construction knowledge.  The truth is there are different types/ sources of basement water seepage and they require different solutions.

So if you have wet basement walls, the outside solution will stop water from entering the foundation.  But the interior system company says that by draining all the water from the bottom that will dry out the foundation…problem, solved a lot cheaper and easier.  But the water is still going through your foundation to get to the drain.

If you have ground water under your floor, installing drainage under your floor will stop the water from ever building up again.  But sealing the walls on the outside is the “right way to fix it” according to some.  Problem is new drains on the outside of the foundation will not get the water building up under the basement floor and no company will guarantee it will.

The cafeteria style basement waterproofing company will offer exterior only, interior only, combinations of both etc…  BUT BEWARE there are companies in the other categories that want to look like a cafeteria style so they walk you through the different solutions in a way that manipulates you to believe their “system” is the best one.  Common sense tells most homeowners if they have wet basement walls the best way fix that is to stop the seepage on the outside.  But they also have areas where water is seeping in at the floor level that is behind a garage or front porch, enclosed patio and you are not going to tear those out!  this is where combining solutions makes sense.  Or maybe all walls are dry and the original seal to the foundation does not need to be redone.  or maybe there is evidence of water under the basement floor.

So when looking through basement waterproofing company reviews you will undoubtedly look for reports like Better Business Bureau, Angie’s List, Home Advisor, The Attorney General etc…  What you want to look for is actual complaint records.  Organizations that give a letter grade A through F have criteria for those grades that might not align with your criteria.  For example, a basement waterproofing company may have an A+ with the Better Business Bureau but have over 30 complaints.  There is no excuse for a pattern of complaints whether there are 5 or 30.  Read the complaints for a good idea on how companies respond.

You will be able to find basement waterproofing with not only no complaints but positive reviews as well.  You will have to dig to get to them though but the search is worth the effort to get a reputable company that will solve your basement leaking, and have a record of standing behind their work.

Call Pioneer Basement Solutions for a free evaluation and project quote.  Pioneer is a “cafeteria style” basement waterproofing company offering all solutions and combinations.  And we use employee labor, we do not work out of the home and are not held to any restricting contract from a franchise or national agreement.  Since 1979 Pioneer has a record of perfect customer service. basement waterproofing company reviews

water under basement floor

Water under basement floor best fixed from inside


exterior basement waterproofing

Wet basement wall best fixed from the outside

Hope this article helped you with basement waterproofing company reviews, what to look for

foundation settlement repair

Foundation Settlement Repair

Foundation Settlement Repair

Foundation settlement repair consists of installing support below the foundation to stop it from sinking into poor soil conditions.  The Stabil-Loc Foundation Pier System is installed directly under the concrete or mason wall that needs to be lifted or stabilized. The pier is driven deep within the earth into bedrock or stable, load-bearing strata which is verifiable with load-testing. As the home is lifted, a mechanism allows part of the piering system that makes contact with the bottom of the footer to be rotated to prevent breaking the footer- a feature not found anywhere else. Installation can be done quickly, and with minimal excavation required. This system is designed to re-stabilize the sinking structure by shifting the weight of the home off of the foundation and onto themselves, redirecting the load to more reliable earth layers underground.

Stabil-Loc Foundation Piering Systems are patented piers for virtually any foundation settlement repair. What separates them from any other pier systems is the unique method of installation and how the system was designed. Engineers created a new method and started from scratch using a piering system that places the bracket directly underneath your home and the pile (the pole of the pier) attached to the center of the bracket. This gives a much stronger and durable system that no other pier can provide- withstanding any shifts of soil conditions or pressure. These piers are also designed to drill deeper than any other system, resting the structure’s weight on bedrock or load-bearing strata (the most stable of earth’s crust layers).

foundation settlement repair

The Difference of Stabil-Loc Piers for Foundation Settlement Repair

Using traditional brackets along the side of your structure (often called offset piers) proved to be an inadequate technique for foundation repair. Lifting the structure with piers and brackets at an angle (helical piers) or offset to the side of your home would eventually bend, break, or improperly raise the foundation. In the diagram to the left you can see the instability of other systems that lead to foundation failure. Your investment in a Stabil-Loc Foundation Pier system is reliable using linear lifting instead of angular, offset, or using concrete materials. This provides a more stable and natural method of leveling your foundation.

So how do you know if you have a foundation settlement problem?  A settling foundation is very different from other foundation problems so for reference we’ll briefly look at the common foundation problems.  Horizontal cracks in basement walls lead to basement walls bowing in.  Poor attachment of the structure above can lead to basement walls tipping in at top / in effect sliding out from underneath the house above.  Bad foundation drainage can lead to water soaking into the block weakening the mortar joints and causing the basement wall to sheer off or slide off of itself.  Water damage to a basement wall can also lead to decay or rotting basement walls.  None of these issues qualify for foundation settlement repair, each issue having its own solution.

Basement settling cracks are typically vertical or they follow the mortar joints in a stair step pattern.  The soft soil underneath the footing of the wall causes the footing to settle.  The result being the wall that sits on the footing to drop causing the cracking.  So if you have the following: vertical cracks in your basement walls, stair step cracks in your basement walls, large cracks in the basement floor which is becoming uneven chances are you need foundation settlement repair.  Other tell tale signs are walls cracking in living space above, uneven floors and doors and windows that do not operate normally.

A professionally trained structural evaluator will be able to confirm weather you have a settling basement.  Measurement should be taken to identify where the foundation breaks are and how much movement there has been.  At Pioneer Basement Solutions our straight forward no sales nonsense approach can help you determine what if any needs you may have.  We never attempt to sell anything to any customer that they do not need unlike many national or franchised companies which are large marketing and sales organizations that train sales people how to sell thier products to every prospective customer they get in front of.

Contact Pioneer Basement Solutions today get-arrowto schedule your foundation evaluation and get the information you need for your foundation settlement repair.